Refund Policy

Last Updated: 10 October 2026

This website is operated by EDCLICK CLASSROOMS, a proprietorship of Rayyan E. This policy explains refund eligibility, request deadlines, and the method and timing of refunds for our webinars and courses.

1. ₹9 Webinar Registration Fee

The ₹9 webinar fee is a commitment fee for registration. It is non-refundable when a participant cancels their registration, changes their mind, or does not attend a webinar that we provide as promised.

If EDCLICK CLASSROOMS cancels the booked webinar or cannot provide the paid webinar access as promised, the participant is eligible for a full refund of the webinar fee. If we reschedule the booked webinar, the participant may choose the revised session or request a full refund.

2. Course Refunds: 72-Hour Request Window

If you are not satisfied with a course, you may request a full refund of the course fees paid for that enrollment within 72 hours (three days) after course access is first provided. For an online or recorded course, this means the time we first make the course content available to you. For a classroom-only course, the window starts when your first scheduled class begins.

Send your request in writing by email or WhatsApp and explain the reason for your dissatisfaction. We will verify your enrollment, payment, and the timing of your request. A request meeting this 72-hour condition qualifies for a refund; you do not need to wait for our response before the deadline.

For installment payments, the refund covers the amount actually paid for the refunded enrollment. Once that enrollment is cancelled under this policy, no further installments for it are due.

After 72 hours, refunds for a change of mind or general dissatisfaction are not normally available under this voluntary refund offer. This does not limit remedies available under applicable law or the service-delivery refunds described below.

3. Course Cancellation or Failure to Provide the Service

If EDCLICK CLASSROOMS cancels a course before it starts or cannot provide the purchased course, you are eligible for a full refund of the course fees paid. You may choose an alternative course or batch instead, but we will not require you to accept one in place of an eligible refund.

If a course has partly been delivered and we cannot provide the remaining promised service, we will offer a refund for the undelivered portion. Any additional refund or remedy required by applicable law remains available. The 72-hour voluntary request window does not bar complaints about services not delivered or materially different from what was promised.

4. Duplicate and Failed Payments

If you are charged more than once for the same registration or enrollment, contact us with the transaction details. Verified duplicate payments will be refunded.

If a payment fails but your account is debited, contact us with the transaction reference so that we can check the status with the bank or payment provider. If the amount was received by us without a successful registration or enrollment, we will arrange its refund. If the amount was not received by us, the reversal must be traced through the relevant bank or payment provider.

5. How to Request a Refund

Email edclickclassrooms@gmail.com or send a WhatsApp message to +91 7907510696. Please provide:

For the voluntary course refund offer, send the request within the 72-hour window even if you need to supply supporting payment details later. We may request the details needed to verify and process your refund. Never send passwords, OTPs, UPI PINs, or complete card details.

6. Refund Method and Processing Time

We will review your request and initiate an eligible refund within seven working days of receiving the request and the information needed to verify it. Working days exclude Saturdays, Sundays, and public holidays. We will notify you when the refund is initiated.

Payments collected through a payment gateway will be refunded to the original payment source used for the transaction. For direct UPI or bank payments, refunds will normally be returned to the originating account; if that route is unavailable, we will agree a verified bank or UPI destination with the payer. Refunds will not be issued as compulsory store credit.

After initiation, PayU refunds typically take 5–21 days to appear in the customer's account, depending on the payment method and bank. Some banks may take longer. This bank-processing period is separate from our refund-initiation period. Contact us if a refund is delayed so that we can help trace it.

7. Course Access After a Refund

When an enrollment is refunded and cancelled, access to the associated paid course content and benefits will end.

8. Consumer Rights

This policy does not exclude or restrict any refund, complaint, or other remedy available under applicable Indian consumer protection law. The webinar non-refundable condition and the 72-hour course offer do not override those rights.

9. Contact and Business Details

EDCLICK CLASSROOMS
Proprietor: Rayyan E

Registered Address

Eranthodi House, Raman Kulam,
Karuvambram West P O, Manjeri-kla,
Malappuram, Kerala – 676121, India

Office Address

PP 18/1355-C, PowerPack Building,
Vettikatiri, Perinthalmanna Road,
Pandikkad, Malappuram,
Kerala – 676521, India

Phone / WhatsApp: +91 7907510696
Email: edclickclassrooms@gmail.com
Website: https://edclickclassrooms.com